Stephan Schiffman

For more than thirty years, Stephan Schiffman, America's #1 corporate sales trainer, has shown millions of salespeople how to close a deal. In this newest edition of Cold Calling Techniques (That Really Work!) , he'll show you why cold calling is still a central element of the sales cycle and where to find the best leads. Updated with new information on e-mail selling, refining voice-mail messages, and online networking, his time-tested advice includes valuable discussion points that you'll need to cover in order to effectively present your product or service and arrange a meeting. Schiffman teaches you how to use his proven strategies With Cold Calling Techniques (That Really Work!), 7th Edition , you'll watch your performance soar as you beat the competition and score a meeting every time!

An accessible guide to sales habits which provides techniques that are practical, relevant and easy to apply.The author of The 25 Most Common Sales Mistakes . . . And How to Avoid Them teaches salespeople how to demonstrate trustworthiness, turn a customer's objection around, and 23 other proven habits for sales success.

25 Sales Mistakes is essential for any professional or organization committed to sales excellence.--Michael A. Berman, Chief Operating Officer, Outside VenturesIn the newest edition of this valuable manual, Stephan Schiffman offers updated advice to salespeople about getting prospects and making the sale. It's not just what you do--it's what you don't The book also includes a new introduction and updated text. Schiffman offers salespeople the kind of advice--from listening to the client to following up on the sale--that has made him the best corporate sales trainer today. With Schiffman's book in their pocket, salepeople can avoid common blunders and make the sale.

Master the skills you can't learn in a classroom!You can break into today's cutting-edge sales force--and become a leader. All it takes is learning Stephan Schiffman's essential skills. Honed to perfection over decades of experience, his techniques will make you a top sales performer.From the man who's trained more than a half-million salespeople, these are the secrets you won't learn in any classroom. Now they're yours for the taking and will put you on the fast track to career advancement. With Schiffman at your side, you can build a successful sales future for your company and yourself.

The secrets of breakout selling!Using his thirty years of experience training corporate sales forces, Stephan Schiffman has put together a collection of the most essential techniques for succeeding in the field. From getting leads and cold calling to establishing a solid relationship and closing the deal, Schiffman covers everything you need to know in order to improve your performance and make the sale. Inside this book, you'll find his proven sales philosophy, which includes such elements don't happen unless questions are asked.An objection is an opportunity in disguise.A salesperson's responsibility is to help the client solve a problem.No one ever made a good sale by interrupting a client. Whether you're new to the field or looking for a quick refresher, you will finally be able to beat out the competition and take your career to the next level with The Ultimate Book of Sales Techniques!

Stephan Schiffman, America's #1 corporate sales trainer, delivers more of the simple, direct, easy-to-apply sales advice that has helped thousands of businesses around the world. He reveals 25 new sales-building strategies that he's developed and tested during his years of training top-notch salespeople. Put these effective, yet simple, strategies to work for you!

Closing the sale is the part of the job nearly every salesperson dreads, yet it can actually be the easiest part of the sales cycle. Sales trainer Stephan Schiffman's innovative system makes manipulative tricks and high-pressure techniques obsolete. He shows you how to integrate the closing process into a productive, professional sales cycle -- and turn prospects into allies, not adversaries.

If you’ve got ten minutes a day, you can make a telesales breakthrough!By providing one concise, easy-to-read chapter for each daily coffee break, Stephan Schiffman’s Telesales, Second Edition has the power to transform your career and help you post noticeable increases in your numbers in just ten working days and transform your career after a mere twenty-one.Stephan Schiffman has coached thousands of sales teams across the country to improve their telesales performance.He knows exactly what works and doesn’t, and in this completely revised second edition, he shares with you all of his insider’s secrets, including how By spending just minutes a day with this one clear, concise book, you can learn everything from creating a script; to recognizing when not calling a prospect can increase your sales productivity, to practicing the ten traits of world class salespeople. In this highly competitive world where the obstacles against telemarketers continue to become increasingly daunting, you can’t afford not to have these tools in your sales arsenal!

Sales is all about negotiation. Price. Delivery. Terms.And every day, salespeople leave money on the table. They just don't have the skills to get what they want. Now Stephan Schiffman, drawing on years of experience, shows you how to nail the sale, hit quotas, and boost the bottom line. Schiffman-style negotiation is all about getting the best deal. And he outlines specific techniques to get there.Things can be tough out there. But with Schiffman's negotiation skills in your pocket, you can do battle and win.

Sometimes knowing the questions is more important than knowing the answers! Now you can boost your career to the gold level! In Ask Questions, Get Sales , sales guru Stephen Schiffman teaches you how to strengthen your questioning skills during the sales process in order to get more sales. The premise is simple yet effective: In order to be successful, you must change your mindset from " need -oriented" to " do -oriented." The message of this book centers on six core " do questions" for your buyers: With this indispensable guide in your briefcase, you will have information at the ready to score big sales over the short term and long term.

Turn common objections into BIG OPPORTUNITIES! It costs too much… We're switching to overseas vendors… Let me think about it… NO! You can do one of two things when a customer is reluctant to You can back off or go in for the kill. 25 Toughest Sales Objections--and How to Overcome Them helps you choose which direction is the best approach and gives you the tools you need to defl ect that obstacle and make the sale.Bestselling author and renowned sales guru Stephan Schiffman has tapped into his decades of hands-on experience training sales professionals and has boiled his list of objections down to the top 25 most frustrating, universal issues. Through sample dialogues and occasionally humorous examples any salesperson can relate to, Schiffman provides the solutions to help turn any "No" into a done deal.At long last, the sales objection has met its match. Stephan Schiffman provides you with an arsenal that helps you combat any negative response and, in the process, turns perceptions of you from sales rep to ultimate problem solver.

Believe in the power of miracles..."A special little book, an antidote to the stress, fury, and unfeelingness of many people's hurried, everyday lives." -- Newsday" Judith Leventhal and Yitta Halberstam amaze and inspire with their incredible-but-true story collections...of wondrous true coincidences." -- People" Small Miracles is a book you'll love and cherish for a long time to come. It will make you aware of similar events that are happening to you--those touches of grace that, when we think to look for them, bless us all." -- Belle

America's No. 1 corporate sales trainer provides 250 questions and answers that help win the deal. Written in the quick, easy, accessible style that has become the trademark of this bestselling author. The book offers an all-new format and a wealth of practical information for newcomers and veterans alike and offers readers cuttingedge sales questions in six core Initiate contact and build rapport; Figure out what the other person does; Help secure a next step with a prospect; Craft the right presentation; Cope with setbacks or obstacles; Negotiate and finalize the best deal

Turn prospects into revenue with a proven program from the nation's leading sales prospecting expert. There is a crisis undermining American Salespeople are wasting time with people who don't know what they want to buy, aren't really interested in buying, or have no authority to buy. The result is a time management nightmare leading to losses in income and productivity, says Stephan Schiffman, a respected sales prospecting expert. His new book, Getting to ""Closed"" , presents effective strategies to turn prospects into revenue, using a proprietary system that has been implemented by more than 100,000 salespeople at major companies worldwide. Based on real numbers and ratios, his clear and proven action plan transforms careers and increases sales.

Times are tough all over. Wall Street is shivering and consumer confidence is dropping like a rock. Yet it's possible for the enterprising salesperson to still gain prospects, sign new clients, and close the deal. All it takes is persistence, energy, some new thinking, and the advice of Stephan Schiffman, American's top corporate sales trainer. Schiffman shows you how Across America, the sales landscape is changing swiftly. But even in an economic downturn, salespeople can survive—and thrive! The key to success is to learn how to sell when no one is buying.

A Proven Program to Maximize Your SalesIn this indispensable new guide, sales consultant and America's #1 corporate sales trainer Steve Schiffman reveals the methodology of High-Efficiency Selling. This innovative and solid strategy can lead to greater sales, better time management, and improved long-term long-term business partnerships. The bestselling author of Cold Calling Techniques (That Really Work!) stakes out new territory by offering a unique approach to the four phases of the sales cycle: prospecting, interviewing, presentation, and closing. Schiffman's breakthrough techniques help you reduce stress, develop a better long-term fit with customers, and -- best of all -- increase sales by focusing on: * Attitude -- the single most important factor in holding on to customers* Creating your personal prospecting plan* Executing, refining, and developing the cold call* The ten commandments of contacting target companies* The tools, questions, and goals you need for an effective client interview* Simple -- and effective -- closing techniques

Taking his cue from the legendary Hollywood deal maker, Swifty Lazar who once said “Make something happen before lunch,” Stephan Schiffman has boiled down his extensive business experience into inspirational lessons that any business professional can use. Now Schiffman focuses his attention on the art of building and maintaining business relationships. Drawing on his lifetime of experience training sales people at Sprint, AT&T, American Express, and Chase, Schiffman offers fifty invaluable nuggets of field-tested business advice Discover the joy of rejection. Don’t take yes for an answer. Remember people live 2 weeks at a time. Don’t confuse an obstacle with a tragedy. With each tip providing a fresh insight into overcoming whatever the business world throws at you, Schiffman will change the way you think about business and success.

Game-changing terms every salesperson should knowWouldn't you like your prospects to know that you can help them develop new solutions, create substantial efficiencies, and improve profit margins? In order for them to even give you the time of day, though, you'll need to be prepared with the words and phrases that will get you in the door.Stephan Schiffman, America's number-one corporate sales trainer, has gathered a powerful list of words and phrases that every successful salesperson needs in order to gain the competitive edge, leave a lasting and positive impression, and ultimately make a sale. Pulled from his sessions and key discussion points, these important terms will help you:With The 250 Power Words That Sell , you will watch your performance soar as you beat out the competition and surpass quota every quarter!

Think like America’s #1 sales trainer―and close more deals than ever Stephan Schiffman has trained more than half a million sales professionals. No one understands the sales mindset better. In The Power of Positive Selling , Schiffman provides instruction, tips, anecdotes, and inspiration that are guaranteed to help you overcome negative thoughts, feel confident in any sales situation, and remain positive no matter what happens. Inside, you’ll find 30 surefire tactics to make sure your mind doesn’t devolve into that self-destructive pessimism we’ve all experienced. Learn how

The sales culture of the twenty-first century is one where decisions are often made on the fly, calls are not thought out, and communication is based on onscreen ramblings, hitting Òsend,Ó and seeing what happens next. While e-mail has made it easier for salespeople to communicate than ever before, itÕs crucial to your success that your message is clear, concise, and to the point. Renowned sales guru Stephan Schiffman understands the unique benefits and challenges of using e-mail as a sales tool. E-mail Selling Techniques delivers dependable strategies to help you understand when and how to use e-mail to communicate with a client or prospect. E-mail Selling Techniques offers essential guidelines

Having trouble closing your deals? Hitting a frustrating plateau with your sales numbers? Feel that upselling is a lost cause? Let sales guru Stephan Schiffman drive your sales pitches up a notch with his tried-and-true techniques - and get results immediately!Stephan Schiffman's Sales Essentials includes time-tested tips on:Mastering the cold callUsing email as a selling toolRaising the stakes to "up" your next buyClosing the deal - every time!Plus, you'll also find 50 surefire questions to ask to make deal after deal, year after year. Packed with insider information you need to beat the competition, you can't afford not to read Stephan Schiffman's Sales Essentials!

Stephan Schiffman--the acclaimed author of The 25 Habits of Highly Successful Salespeople and other top-selling sales books--applies his proven strategies to help you get the edge in one of the most challenging but potentially rewarding categories in the sales game. In Secrets of Selling Services , Schiffman teaches you how to:

All great salespeople have one skill in common: They know how to build powerful relationships that benefit everyone.Stephan Schiffman, America's top sales trainer, has taught this maxim with impressive results to more than 600,000 salespeople at some of the world's top companies. In Make the Sale Happen Before Lunch, he offers 50 proven, easy-to-implement strategies you can use to:Get your next phone call returnedSet up a meeting with a reluctant prospectFormulate one simple question to learn where you stand with your contactRebound instantly from real or perceived obstaclesFrame questions to get a favorable responseRecast your product to fit your contact's specific needsOnce you master Schiffman's 50 cut-to-the-chase strategies, you'll get in the habit of setting something important in motion for the future--each and every business day.

Sales Guru Stephan Schiffman shows you how to give your presentation the ultimate "wow" factor. In a business world moving at the speed of Blackberries and Bluetooth, Sales Presentation Techniques teaches you how to get and keep your audience's attention. You will be ready to tackle the toughest boardrooms and conference halls after learning . . .

Everyone knows about the business potential represented by the huge millennial age group. But how do you manage the next generation millennial sales force required to reach this gigantic market?Meet your new sales They love collaboration, live and breathe technology, and happily bring assignments home. They also show up late, resist authority, text their friends in meetings, and job hop like there’s no tomorrow.You can bark orders all you want, but it won’t work with millennials. To get great sales results, you need to let go of old school approaches and learn to speak their language.Creating Sales Stars is your field guide to managing today’s emerging sales professionals. Packed with generational insights and surefire strategies, the book helps Create a back bench of future sales leadersFire them up and keep them focused on salesEstablish a fun, meaningful environmentTrain them and retain themApply the right pressureTeach without preachingEnsure they feel valuedMine their tech savvyMillennials crave feedback, flexibility, and opportunities to grow. Creating Sales Stars shows how to give them what they need—and achieve the results you want.

With Beat Sales Burnout , you can get back on your game before the sales quarter ends. No matter what your age or experience, you'll learn how to break bad habits, create new sales strategies, increase on-the-job productivity, and reclaim your passion for selling. With top performance consultant Stephan Schiffman as your guide, you'll get the sound advice and foolproof strategies you need

Written especially for sales team managers, this text delivers surefire strategies to coach and manage any sales team to achieve maximum results. From devising a successful coaching plan to getting results in the field, it will help any manager improve sales performance in any organisation.

Sales and motivational trainer Schiffman describes an approach that relies on active selling rather than passive order taking. His 26 strategies for increasing sales include getting the prospect's attention, calling during off-peak hours, emphasizing what you know, and using terminology that gets a positive response. The volume does not contain bibliographical references. Annotation c. Book News, Inc., Portland, OR (booknews.com)

In today’s sales environment, upselling is more than a “nice extra”—it’s an integral part of your sales pitch and possibly built into your quotas. So how can you do your best to maximize this important area of your job? In Upselling Techniques (That Really Work!) , America’s #1 corporate sales trainer Stephan Schiffman gives you a complete system for developing and executing successful upselling plans for new and existing accounts—without pushing the envelope too far. This must-have guide includes time-tested strategies that help -Increase the size of your average sale-Develop a unique strategic plan for important customers-Position yourself as an irreplaceable business ally-Fend off the competition, hold on to the account…and expand its value over time!Upselling Techniques (That Really Work!) is the only book you need to boost sales, build relationships, and increase your bottom line.

Some people are born to sell. Stephan Schiffman is not one of those people. But he is one of the best salespeople aroundbecause he patiently and carefully trained himself to watch born salespeople and learn how they did it.Now this acclaimed sales guru passes these secrets of successful selling on to you: Attitude is moneyRight attitude, right lookWarming up to cold callingGetting the appointmentClosing the deal If you follow Stephan Schiffman's winning formula, you can discover the right words and the right approach because you've not only learned to sellyou've learned to sell like the best."