
Would you like to learn how to quickly resolve conflicts with students, parents, fellow teachers, principals, coaches, and school board members?This book is for educators that want to learn real-life responses to situations faced everyday in the classroom, on campus, in the front office, at extra-curricular activities, in staff meetings, PTA meetings, and district meetings.The author, originator of Tongue Fu! (a trade-marked communication methodology for turning conflict into cooperation), doesn't waste time on theories that have no relevance in the real world. Readers will learn specific dialogue to help them: end arguments by focusing on solutions; persuade others to stop, listen, and see their point of view; handle hassles with humor; communicate with helpful language; keep emotions under control; and turn resentment into rapport so that people have the incentive to get along.