The Art of Retail: Leading Retail Executives Reveal the Tricks of the Trade to Succeeding in Retail

About this book

Inside the The Art of Retail is the most authoritative book ever written on the ins and outs of retailing - through all channels. Featuring Chairmen, Presidents and CEOs from companies such as 7-Eleven, Meineke, Orvis, The Container Store, Peapod and more, this book provides a broad, yet comprehensive overview of all aspects of the industry and the keys to conceptualizing, differentiating and delivering a successful and profitable product. From the history of on-line retail to the steps involved in building a name analogous to convenience, authors pull readers through all methods for efficiently reaching the consumer and expertly delivering product to market. From revamping a brand, to the particulars around excellent customer service, as well as finding and retaining the best employees, authors articulate the finer points around retail now, and what will hold true into the future. The different niches represented and the breadth of perspectives presented enable readers to get inside some of the great minds driving the world of retail, as experts from all sides offer up their thoughts around the keys to success in the fascinating industry.