How to Get Your Crew to Take the Wheel

About this book

This is the eBook version of the printed book. If the print book includes a CD-ROM, this content is not included within the eBook version.Companies and ships have this in common: Success depends on crew morale, the eagerness born of spirit, zeal, and zest. You can't buy morale, much less bribe or bully it into existence. But you can sharply boost it--at little or no cost--by spicing serious workdays with unserious good times. Here's how Captain Michael Abrashoff did it, and you can, too.How do you get people to take the initiative? One, build their confidence by giving them an unexpected opportunity to shine. Two, encourage challenges to established wisdom and authority--even the CEO's authority, if need be. Three, keep increasing expectations: Even a brilliant idea is worthless without continuous upgrading.