
A decisive moment of conversationDialogue is important enough to change the whole of our lives, but the attitude we have in conversation is not so right. If you are in a difficult and demanding situation, you can avoid the conversation itself or you will be excited to say something you will regret later. When the best conversation is at a critical moment when it is desperately needed, it is the worst. This book explores dialogue from various perspectives and dissects them individually, giving concrete methods for successful dialogue. The experience of the authors who have consulted the worlds leading companies and numerous individuals over the last 30 years is especially evident in the presentation of diverse and practical examples. If you learn how to lead a decisive moment of conversation, your career, your relationship with others, and even your health will all improve.