Kenneth H. Blanchard

The New One Minute Manager offers a way for you to succeed sooner with less stress in changing times—both at work and at home.Based on the original book The One Minute Manager that helped millions of people around the world in organizations large and small, The New One Minute Manager is a concise, easily read story that reveals three very practical secrets: One Minute Goals, One Minute Praisings, and One Minute Re-Directs, the new third secret. The story is based on studies in the behavioral sciences and medicine that support why these apparently simple methods work so well with so many people. And by the book's end, you will know how to apply what you discover to your own situation and enjoy the benefits.

Bestselling authors Kenneth Blanchard and Norman Vincent Peale, also the number one inspirational author in the country, remind managers that you don't have to cheat to win. With no-nonsense advice on developing a clear and definite sense of purpose, as well as a unique ethics check list, discover again why integrity pays."Inspiring and practical. I recommend it."Tom PetersCoauthor of IN SEARCH OF EXCELLENCEFrom the Paperback edition.

Here is an invaluable management tool that outlines foolproof ways to increase productivity by fostering excellent morale in the workplace. It is a must-read for everyone who wants to stay on top in today's ultra-competitive business world. Raving Fans taught managers how to turn customers into full-fledged fans. Now, Gung Ho! brings the same magic to employees. Through the inspirational story of business leaders Peggy Sinclair and Andy Longclaw, Blanchard and Bowles reveal the secret of Gung Ho--a revolutionary technique to boost enthusiasm and performance and usher in astonishing results for any organization. The three principles of Gung Ho are: These three cornerstones of Gung Ho are surprisingly simple and yet amazingly powerful. Whether your organization consists of one or is listed in the Fortune 500, this book ensures Gung Ho employees committed to success. Gung Ho! also includes a clear game plan with a step-by-step outline for instituting these groundbreaking ideas. Destined to become a classic, Gung Ho! is a rare and wonderful business book that is packed with invaluable information as well as a compelling, page-turning story. Management legend Ken Blanchard and master entrepreneur Sheldon Bowles are back with Gung Ho!, revealing a surefire way to boost employee enthusiasm, productivity, and performance and usher in astonishing results for any organization. Raving Fans brilliantly schooled managers on how to turn customers into raving fans. Gung Ho! now brings the same magic to employees. Here is the story of how two managers saved a failing company and turned in record profits with record productivity. The three core ideas of Gung Ho! are surprisingly simple: worthwhile work guided by goals and values; putting workers in control of their production; and cheering one another on. Their principles are so powerful that business leaders, reviewing the manuscript for Ken and Sheldon, have written to say, "Sorry. Ignored instructions. Have photocopied for everyone. I promise to buy books, but can't wait. We need now!" Like Raving Fans, Gung Ho! delivers.

In clear, simple terms Leadership and the One Minute Manager® teaches managers the art of Situational Leadership®--a simple system that refutes the conventional management mandate of treating all employees equally. Here, you'll learn why tailoring management styles to individual employees is so important; why knowing when to delegate, support, or direct is critical; how to identify the leadership style suited to a particular person; and how consistent use of the One Minute techniques will produce better management and enhanced motivation on all levels. This remarkable, easy-to-follow book is a priceless guide to creative, personalized leadership that elicits the best performance from your staff--and the best bottom line for any business. If your management motto is "everyone should be treated equally," Leadership and the One Minute Manager. will show you why this style not only hinders workplace efficiency, but also frustrates your staff. In clear, simple terms, Ken Blanchard, co-author of the enormously popular The One Minute Manager., coupled with business gurus Patricia and Drea Zigarmi, teach managers the art of Situational Leadership.. You'll learn why tailoring management styles to individual employees is so important; when to delegate, support, or direct; how to identify the leadership style suited to a particular person; and how consistent use of the One Minute techniques will produce better management and enhanced motivation on all levels. This remarkable, easy-to-follow book is a priceless guide to creative, personalized leadership that elicits the best performance from your staff and the best bottom line for any business.

One simple idea can set you free: Don't take on a problem if it isn't yours! One of the most liberating books in the extraordinary One Minute Manager Library teaches managers an unforgettable lesson: how to have time to do what they want and need to do. The authors tell why managers who accept every problem given them by their staffs become hopeless bottlenecks. With a vivid, humorous, and too familiar scenario they show a manager loaded down by all the monkeys that have jumped from their rightful owners onto his back. Then step by step they show how managers can free themselves from doing everyone else's job and ensure that every problem is handled by the proper staff person. By using Oncken's Four Rules of Monkey Management managers will learn to become effective supervisors of time, energy, and talent -- especially their own.If you have ever wondered why you are in the office on the weekends and your staff is on the golf course, The One Minute Manager Meets the Monkey is for you. It's priceless!

Điều gì khiến ta quan tâm nhiều nhất trong cuộc sống, công việc và những mối quan hệ với người khác? Chúng ta luôn mong muốn có được những kết quả tốt nhất, thế nhưng, chúng ta lại thường có thói quen chỉ chú ý đến những khuyết điểm hơn là ưu điểm và mặt tích cực. Và chúng ta cũng có khuynh hướng chỉ trích, phê bình hơn là động viên, khích lệ. Nếu thế, những mối quan hệ của chúng ta sẽ như thế nào? Chắc chắn sẽ trở nên xấu đi! Trong những lúc chúng ta phải đối mặt với thất bại, lo lắng, bế tắc trong công việc, cuộc sống thì chính sự khích lệ, cảm thông sẽ là nguồn động viên lớn lao tiếp thêm nhiệt tình để chúng ta vượt qua những khó khăn mà tiếp tục theo đuổi mục tiêu. Tiến sĩ Ken Blanchard đã rút ra được kinh nghiệm quí báu đó khi làm việc với những người huấn luyện cá voi ở Công viên Thế giới Đại dương (Orlando, Florida) để rồi chia sẻ với bạn đọc trong cuốn sách nổi tiếng đầy cảm hứng và thú vị: Whale done!- Sức mạnh của sự khích lệ.Trong tác phẩm Whale done! - Sức mạnh của sự khích lệ, Ken Blanchard đã đưa ra phương pháp khích lệ những mặt tích cực để định hướng những hành vi chưa tốt của người khác. Để tăng hiệu quả công việc cũng như cải thiện các mối quan hệ, thay vì tạo ra những tình huống tiêu cực làm tinh thần người khác suy giảm, ông đã phát hiện ra phương pháp khích lệ, động viên con người phát huy khả năng, ý chí và sự tích cực trong ngôn từ, thái độ, hành vi. Bằng những nghiên cứu, trải nghiệm và quá trình thâm nhập thực tế trong suốt mười năm, tác giả đã đúc kết nên những kinh nghiệm quý báu và hữu ích: “Nếu ta mở lòng với mọi người bằng một thái độ sống tích cực thì ta sẽ nhận lại được những kết quả tích cực”, “Hãy nghĩ và đối xử với người khác theo cách mình muốn họ trở thành”Hãy luôn nhớ rằng, cách nhìn và thái độ đối xử tích cực của bạn với một người sẽ có tác dụng thay đổi người đó theo hướng tích cực, như bạn mong muốn. Chúc các bạn tìm thấy nhiều điều thú vị cho mình trong tập sách này.

Mega - bestselling author Ken Blanchard and celebrated business leaders Don Hutson and Ethan Willis present an inspiring story that reveals the secrets to becoming a successful entrepreneur.In THE ONE MINUTE ENTREPRENEUR, Ken Blanchard (coauthor of the #1 bestselling business classic The One Minute Manager ), Don Hutson, CEO of U.S. Learning, and Ethan Willis, CEO of Prosper Learning, tell the inspiring story of one man’s challenges in creating his own business. Through a powerful and engaging narrative, we confront many of the typical problems all entrepreneurs face in starting up their business, from finding new sources of revenue to securing the commitment of their people and the loyalty of their customers. More important, we learn the secrets to becoming a successful entrepreneur, including how to build a firm foundation, how to ensure a steady cash flow, and how to create legendary service. In addition, the book offers invaluable advice, delivered through One Minute Insights, from such entrepreneurs and thinkers as Sheldon Bowles, Peter Drucker, Michael Gerber, and Charlie “Tremendous” Jones.Today, in the midst of the largest entrepreneurial surge in U.S. history, four out of five small businesses continue to fail. THE ONE MINUTE ENTREPRENEUR offers businesspeople and would-be entrepreneurs a treasure trove of wisdom on how to think, act, and succeed in creating and sustaining a business, no matter what their industry.

The co-author of the phenomenal New York Times bestselling classic The One Minute Manager ® explores the skills needed to become an effective self leader in this essential work, now updated throughout. Just as Ken Blanchard’s phenomenal bestselling classic The One Minute Manager gives leaders the three secrets to managing others, so this follow-up book gives people the three secrets to managing themselves. In Self Leadership and the One Minute Manager, readers will learn that accepting personal responsibility for their own success leads to power, freedom, and autonomy. Through a captivating business parable, Ken Blanchard and coauthors Susan Fowler and Laurence Hawkins show readers how to apply the world-renowned Situational Leadership® II method to their own development. The story centers on Steve, a young advertising executive who is about to lose his job. Through a series of talks with a One Minute Manager protégé named Cayla, Steve learns the three secrets of self leadership. His newfound skills not only empower Steve to keep his job, but also show him how to ditch his victim mentality to continue growing, learning, and achieving. For decades, millions of managers in Fortune 500 companies and small businesses around the world have followed Ken Blanchard’s management methods to increase productivity, job satisfaction, and personal prosperity. Now, this newly revised edition of Self Leadership and the One Minute Manager empowers people at every level of the organization to achieve success.

Written by the legendary bestselling author Ken Blanchard, The Secret (over 100,000 copies sold) answers a question most leaders ask at some point in their career, ?What do I need to do to be a great leader??

"The more I read the Bible, the more evident it becomes that everything I have ever taught or written about effective leadership over the past 25 years, Jesus did to perfection. He is simply the greatest leadership role model of all time." Ken BlanchardWith simple yet profound principles from the life of Jesus, and dozens of stories and leadership examples from his life experiences, veteran author, speaker and leadership expert Ken Blanchard guides readers through the process of discovering how to lead like Jesus. He describes it as the process of aligning two internal domains-the heart and the head-and two external domains, the hands and the habits. These four dimensions of leadership form the outline for this very practical and transformational book.

The definitive “Blanchard on Leadership” 25 years of breakthrough leadership insights in one extraordinary book! From The One Minute Manager® to Raving Fans, Ken Blanchard’s books have helped millions of people unleash their power and the potential of everyone around them. The Ken Blanchard Companies has helped thousands of organizations become more people-oriented, customer-centered, and performance-driven. In Leading at a Higher Level, Blanchard and his colleagues have brought together all they've learned about world-class leadership. You'll discover how to create targets and visions based on the “triple bottom line”...and make sure people know who you are, where you’re going, and the values that will guide your journey. Blanchard extends his breakthrough work on delivering legendary customer service and creating “raving fans.” You’ll find the definitive discussion of the renowned Situational Leadership® II techniques for leading yourself, individuals, teams, and entire organizations. Most importantly, Leading at a Higher Level will help you dig deep within, discover the personal “leadership point of view” all great leaders possess– and apply it throughout your entire life. For everyone who wants to become a better leader... ...in any company, any organization, any area of life Set the right targets, follow the right vision Focus on the “bottom lines” that really matter Serve your customers at a higher level Deliver your ideal customer experience, and create “raving fans” Beyond the way of the servant leader Listen, praise, support, guide, and help your people win Lead at a higher level. Lead your people to greatness as you create high performing organizations that make life better for everyone. This book will guide you, inspire you, provoke you, and be your touchstone. Ken Blanchard (coauthor of The One Minute Manager ®) and his colleagues have spent more than 25 years helping good leaders and organizations become great, and stay great . Now, for the first time, they’ve brought together everything they’ve learned about outstanding leadership. Discover how to... Go beyond the short term and zero in on the right target and vision Deliver legendary, maniacal customer service, and earn raving fans Truly empower your people and unleash their incredible potential Ground your leadership in humility and focus on the greater good For a long time, leaders have relied on Ken Blanchard’s insight, wisdom, and practical techniques. Now, he and his colleagues have delivered the leadership classic for a new Leading at a Higher Level. www.LeadingAtAHigherLevel.com

INFLUENCE IS AN ART!Millions of people have improved their leadership style and "people skills" after reading Ken Blanchard's best-selling book The One-Minute Manager. Now, Blanchard helps us discover the art of influence through the greatest life and leadership lessons he's learned in his rich career as an educator and business leader.The Heart of a Leader offers Blanchard's insight and wisdom on choosing values, aiming for excellence, maintaining integrity, finding the courage to change, helping others reach their potential, and more. With The Heart of a Leader you'll master key attitudes and actions to impact the lives of those around you.Influence is an art - and it begins with the heart of a leader. It's time to let your heart soar!

The second book in this record-breaking series, Putting the One Minute Manager to Work , turns the three secrets of One Minute Management into day-to-day skills and shows how they work in real-life situations. By going straight to boardrooms and assembly lines for their examples, the authors put the One Minute concepts into working systems that directly affect a company's bottom line. Here is the next step in the revolutionary, simple, and uniquely effective system that is changing how the world runs business.

A modern day parable teaching the joy of generosity, service, and relationships. In the tradition of the best-seller The One Minute Manager, authors Ken Blanchard and fast-food entrepreneur S. Truett Cathy (Chic-Fil-A) create a parable that demonstrates the virtues of generosity. The Broker is a young man on the way up the corporate ladder who has found a niche for making money through high-tech investing. His imposing home, his chauffeur-driven limousine, his deep-sea fishing boat, and his rubbing shoulders with leading New York executives create the illusion of success, yet deep inside he is restless and feels insignificant. He reads an article about The Executive, the CEO of a very large and successful company, who claims the greatest joy in his life is his ability to give to others. This piques The Broker's curiosity. He thinks he might get a competitive edge by meeting with The Executive. The Broker is impressed by all the antique and collector automobiles in the first floor lobby of The Executive's office building. 'He must really worship cars,' he tells The Assistant. 'Not at all,' The Assistant says. 'He displays these extraordinary machines to inspire us--to remind us that each of us is unique.' The Broker's worldview continues to be shaken and turned upside down as he talks to The Executive and hears the principles that form his life. The Executive describes the plan he has developed that turns giving into a tremendous pleasure. He calls it The Generosity Factor--a way to give time, talent, treasure, and touch to those in need. The advice The Broker receives and the relationship he develops with The Executive provide a pleasant surprise and a unique twist on what it means to truly succeed--whether in business, at home, or in life.

"The more I read the Bible, the more evident it becomes that everything I have ever taught or written about effective leadership over the past 25 years, Jesus did to perfection. He is simply the greatest leadership role model of all time." -Ken BlanchardEffective leadership—whether on the job, in the community, at church or in the home—starts on the inside. Before you can hope to lead anyone else, you have to know who you are. Every leader must answer two critical questions:Whose are you going to be?Who are you going to be?One deals with your relationship to Christ. The other with your life purpose.In this newly revised classic, renowned leadership expert Ken Blanchard along guides readers through the process of discovering how to lead like Jesus. It really could be described as the process of aligning two internal domains-the heart and the head; and two external domains—the hands and the habits. These four dimensions of leadership form the outline for this very practical and transformational book. With simple yet profound principles from the life of Jesus, and dozens of stories and leadership examples from his own life, Ken Blanchard will once again show us the way effective leaders lead.

Successful leaders don’t rest on their laurels because leadership is not a title on a business card. Leadership is a living process—and life means growth. As Ken Blanchard and Mark Miller write in the introduction, “the path to increased influence, impact, and leadership effectiveness is paved with personal growth.… Our capacity to grow determines our capacity to lead. It’s really that simple.” Great Leaders Grow shows leaders and aspiring leaders precisely which areas to focus on so they can remain effective throughout their lives.Debbie Brewster—the protagonist from Blanchard and Miller’s international bestseller The Secret —returns in this book to mentor her mentor’s son, Blake, as he begins his career. Now an accomplished leader herself, Debbie shows Blake how growing as a leader and as a human being are inextricably linked. “How well you and I serve will be determined by the decision to grow or not,” she says. “Will you be a leader who is always ready to face the next challenge? Or will you be a leader who tries to apply yesterday’s solutions to today’s problems?”As Blake confronts the challenges of business in the real world, he turns to Debbie for guidance. Step by step, Debbie and Blake explore the GROW model—four ways that leaders must challenge and stretch themselves, both on the job and off, to fulfill their highest potential.Whether you’re a CEO or an entry-level employee, this book will inspire you to reflect on your life and design your own long-term growth plan—a plan that can lead not only to continuing professional success but to personal fulfillment as well.

Ken Blanchard's phenomenal bestsellers, such as The One Minute Manager and Raving Fans, have made him a globally recognized business legend. Millions look to Blanchard for innovative approaches to management, leadership, customer service, and much more. Now, he has joined with noted business author Steve Gottry to explore one of the most common and insidious problems plaguing the workplace—procrastination.The On-Time, On-Target Manager is the story of Bob, a typical middle manager who puts things off to the last minute. As a result, he misses deadlines because his lack of focus causes him to accomplish meaningless tasks before getting to the important things. Like many professionals, Bob rationalizes, justifies, and tries to explain. Luckily, Bob is sent to his company's CEO—which stands for "Chief Effectiveness Officer"—who helps him deal with the three negative side effects of procrastination: lateness, poor work quality, and stress to himself and others. Bob learns how to transform himself from a crisis-prone Last-Minute manager into a productive On-Time, On-Target manager.With this engaging parable, Blanchard and Gottry offer practical strategies any professional can put into practice to improve his or her performance.

Never before in the history of the workplace has the concept of teamwork been more important to the functioning of successful organizations. Ken Blanchard, bestselling coauthor of Raving Fans, The One Minute Manager , and Gung Ho! teams up with Donald Carew and Eunice Parisi-Carew to explain how all groups move through four stages of development on their way to becoming high performing teams -- orientation, dissatisfaction, integration, and production. The authors then show how a manager can help any group to become fully effective quickly and with hardly any stress. This valuable addition to The One Minute Manager® Library is essential for anyone who works with groups and wants to build a high performing team.

The bestselling co-author of the legendary The One Minute Manager® and a former Twitter executive join forces to create the ultimate guide to creating powerful mentoring relationships While most people agree that having a mentor is a good thing, they don’t know how to find one or use one. And despite widespread approval for the idea of being a mentor, most people don’t think they have the time or skills to do so.Positive mentoring relationships can change the way we lead and help us succeed. In One Minute Mentoring, legendary management guru Ken Blanchard and Claire Diaz-Ortiz, a former Twitter executive and early employee, combine their knowledge to provide a systematic approach to intergenerational mentoring, giving readers great insight into the power and influence of mentoring and encouraging them to pursue their own mentoring relationships. Using his classic parable format, Blanchard explains why developing effective communication and relationships across generations can be a tremendous opportunity for companies and individuals alike. One Minute Mentoring is the go-to source for learning why mentoring is the secret ingredient to professional and personal success.

Best-selling author of The One-Minute Manager, Ken Blanchard, along with Phil Hodges, reveals the meaning of servant leadership modeled after Jesus Christ. Based on Blanchard's and Hodges' Faith Walk seminars, business leaders come to realize that teams are more powerful than the sum of the individuals and to recognize their people as appreciating assets.Servant Leader summarizes the Four Dimensions of Leadership:the head (leadership assumptions and methods)the hands (application and leadership behavior)the heart (edging God out)the habits (solitude, prayer, study of scripture, unconditional love, etc.)The thousands who have attended his seminars witnessed the transforming power of this unconventional approach. Readers seeking to grow as leaders and business executives will find Servant Leader nothing short of life-changing.

Once, there was a remarkable person who led with love. Her company succeeded where its competitors struggled. Its customers were loyal, its employees loved to work there, and it was profitable year after year, for decades. This loving leader began her career as an executive secretary, yet the company's founder chose her to succeed him as president. When asked why, he said, "Because she knows how to love people to success." She is Colleen Barrett, President Emeritus of Southwest Airlines. Lead with LUV is an extraordinary, wide-ranging conversation between Barrett and the legendary Ken Blanchard, author of The One Minute Manager . Drawing on personal experience, Barrett and Blanchard reveal why leading with love is the most powerful way to lead and how it can help you achieve truly amazing levels of performance.

Twenty years after creating the phenomenal bestselling classic The One Minute Manager, Ken Blanchard returns to its roots with the most powerful and essential title in the series as he explores the skills needed to empower yourself to success.In this captivating business parable, bestselling author Ken Blanchard tells the story of Steve, a young advertising executive who is about to lose his job. During a series of talks with a gifted magician named Cayla, Steve comes to realize the power of taking responsibility for his situation and not playing the victim. Passing along the knowledge she has learned from The One Minute Manager, Cayla teaches Steve the three tricks of self leadership. These three techniques not only empower him to keep his job, but give him the skills he needs to keep growing, learning, and achieving.The primary message of SELF-LEADERSHIP AND THE ONE MINUTE MANAGER is that power, freedom, and autonomy come from having the right mindset and the skills needed to take personal responsibility for success.

In the bestselling tradition of Whale Done! and The One Minute Manager, their entertaining and inspiring new book is a parable about the competition between two leaders with totally different management styles—a story that reveals the ingredients of truly effective leadership.How can you become a more successful manager, a stronger team leader, and a motivator who gets the best results from a group? Ken Blanchard and Marc Muchnick's The Leadership Pill provides the answer.Consider this tantalizing What if there were a pill that could actually stimulate the natural powers of the mind and body to provide leadership? In the story, an amazing new pill heightens one leader's powers, but contains the wrong ingredients, stimulating him in an obsessive and shortsighted direction with disastrous results. In contrast, the Effective Leader, working without a pill, proclaims that "only through sustainability can our teams remain motivated and successful." An inspiring and supportive leader, he supplies the right ingredients, earning his team's respect and trust with a blend of integrity, partnership, and affirmation. The hard-won result is a highly motivated team producing consistent top performance and genuine success. Ultimately it is recognized that "leadership for a lifetime" is much easier to digest than a pill for leaders looking for a quick fix.Destined to be a transforming experience for countless readers, The Leadership Pill shows business managers at any level how to apply the right techniques for getting both results and the commitment of their people, even when the pressure to perform is high.

Who Killed Change?Solving the Mystery of Leading People Through ChangeEvery day organizations around the world launch change initiatives—often big, expensive ones—designed to improve the status quo. Yet 50 to 70 percent of these change efforts fail. A few perish suddenly, but many die painful, protracted deaths that drain the organization's resources, energy and morale.Who or What Is Killing Change?That's what you'll find out in this witty whodunit. The story features a Columbo-style detective, Agent Mike McNally, who's investigating the murder of yet another change. One by one, Agent McNally interviews thirteen prime suspects, including a myopic leader named Victoria Vision; a chronically tardy manager named Ernest Urgency; an executive named Clair Communication, whose laryngitis makes communication all but impossible; and several other dubious characters.The suspects are sure to sound familiar and you're bound to relate them to your own workplace. In the end, Agent McNally solves the case in a way that will inspire you to become an effective Change Agent in your own organization.A step-by-step guide at the back of the book shows you how to apply the story's lessons to the real world. Key questions help you evaluate the health of your organization's change initiatives, and you'll learn best practices for enabling and sustaining the desired change.

High Five! combines the spellbinding charm of a timeless parable with cutting-edge information about why teams are important and what individuals and organizations can do to build successful ones. Through the story of Alan Foster, a workplace one-man band, High Five! identifies the four key ingredients of winning teams. Although Alan is an effective producer, he is unwilling to share the spotlight by partnering on projects and is fired because, as his boss puts it, "Alan, we need good producers who are good team players, too." It is a bitter pill for him to swallow. While mulling over his disappointment, he takes his son to his grade-five hockey practice, where it is clear that his son's team, the Riverbend Warriors, knows nothing about teamwork, either. When the team's two overworked coaches learn of Alan's plight, they persuade him to join their ranks, and he finds himself charged with teaching himself and the players the meaning of teamwork. With the help of a woman friend-a former girls' basketball coach who has "won more high school basketball championships than anyone"-Alan and the Warriors learn the magic of teamwork and that "none of us is as smart as all of us." With its simple style and easy-to-follow techniques, High Five! is a must-read for anyone seeking to learn the value and power of teamwork.

Describes the story of "Johnny the Bagger", an inspirational story for businesses.

With his phenomenal bestsellers The One Minute Manager and Raving Fans, Ken Blanchard changed the way we approach management, leadership, and customer service. Now Blanchard, along with coauthor Margret McBride, presents a concept that, when implemented properly, is one of the most powerful actions for improving company and employee morale. This is also a book that can extend well beyond the business realm and can repair relationships that we thought were broken forever. Using Blanchard's signature breezy style, The One Minute Apology tells the story of a Young Man who wants to help his mentor, a company president, face and deal with some crucial mistakes he has made. For advice, the Young Man turns to a family friend, the One Minute Manager. What begins as a beautiful country weekend turns into an enlightening few days when he discovers what it truly means to apologize effectively when we have done something wrong. Through this engaging parable, Blanchard and McBride teach readers step-by-step how to accept responsibility for their errors and deal with the cause of the damage while maintaining a genuine sense of integrity. Destined to join Ken Blanchard's other groundbreaking classics, The One Minute Apology offers businesspeople -- and just about anyone -- a cogent and clear-headed way of approaching one of life's most perplexing how to accept that we have made a wrong decision and how to correct it by making a meaningful apology. The techniques described in this simple but profound story will have significant results at work and at home.

Trust Works! : Four Keys to Building Lasting Relationships is an insightful guide designed to help people navigate one of the most complex issues that affects all areas of our trust.In today’s polarized society, building trust—and sustaining it—has never been more important or seemingly elusive. Trust Works! provides a common language and essential skills that can replace dissension with peace and cooperation and help us all work together productively and in harmony. In Trust Works! Ken Blanchard applies that fable to real-life situations to show anyone how to get along better with those around them. He outlines his ABCD trust model and uses it to address the factors that lead to discord, including low morale, miscommunication, poor response to problems and issues, and dysfunctional leadership.

According to Ken Blanchard and Jesse Stoner, vision does not have to be magical or intangible, bestowed only by great leaders. Everyone is capable of creating a vision and bringing it to reality. Full Steam Ahead! shows how. This practical and inspiring guide uses an entertaining story about two people who are each struggling with the need for vision. Readers journey with them as they discover the three elements of a compelling vision and the guidelines to create a shared vision that unleashes energy and potential. An appealing, easy-to-read book, Full Steam Ahead! clarifies the differences between an enduring vision and a time-bound goal; shows how to create a sustaining vision that will provide focus, energy, and direction over time; and presents a foolproof plan for engaging people in organizations to become involved in shaping a vision that resonates with their own hopes and dreams.

Why is it that so many things we try so hard to learn just don't stick? Because we spend all our energy on learning new skills and better habits, but we lack effective strategies for retaining and applying all the helpful information we take in. In Know Can Do!, bestselling author Ken Blanchard, Success Motivation Institute founder Paul J. Meyer, and ace motivational speaker and consultant Dick Ruhe use a story about an author with questions and an entrepreneur with answers to offer a simple and systematic approach for learning more efficiently and using that knowledge to make lasting changes.People who have mastered learning are free to be creative and make big things happen. In fact, John F. Kennedy once remarked that "leadership and learning are indispensable to each other." This powerful book will help people at all levels develop the mind-set and the skill set to achieve extraordinary results.

Dr. Ken Blanchard, co-author of The One Minute Manager, and Joe Calloway, author of Becoming a Category of One, headline this collection of a dozen interviews with business consultants aimed at providing practical advice for getting things done. Have you ever wondered how those busy, successful people really get things done? This book provides valuable strategies from consultants who are experts in the subject. If you are really serious about getting things done, you will gain valuable insight from these interviews. In addition to Dr. Blanchard and Mr. Calloway, the book includes interviews with Keith Herndon, Ed Kugler, Jean Male, Rick Houcek, Barry Banther, Tom Bay Ph.D., Dr. Gabriela Cora, Brian Brio, Ava Fluty and Dan Maddux.

These books shows how to get the job done and deliver results . . . whether you're running an entire company or in your first management job. The leader's most important job--selecting and appraising people--is one that should never be delegated